Frequently asked questions

Is Renew specifically for bedrooms, or can I use it in other rooms?

Yes, you can use it in other rooms. We think Renew is ideal for bedrooms because it’s quiet and has an understated and versatile design. But it can clean the air in any room up to 525 sq ft (49 m2) in about 30 minutes. Use the strap handle to carry Renew from one room to another - wherever you want to be sure the air indoors is clean and healthy.

Can I control Renew without the Airthings app?

Yes. All device controls are available using the onboard control panel as well as the app. However, the Airthings app offers great additional features that bring you more information and value. Use the app to look into the details of your air quality in beautiful, easy to navigate graphs. Set notifications to learn when your air quality declines, no matter where you are. Order replacement filters, get air quality tips, and much more.

What steps should I take to ensure that Renew operates at its optimal performance?

Renew has two pre-filters and both should be kept clean to get the best performance. Clean the textile outer pre-filter by gently vacuuming it to remove dust and hair. Wash the inner pre filter by running it under a gentle stream of water, then let it dry completely before replacing. Keeping these clean will help to prolong the effective life of the HEPA-13 filter and keep Renew running on top form. To ensure that your Renew receives the periodic firmware updates that enhance functionality and performance, keep it connected to your WiFi network.

How often do I need to change the filters and where can I buy replacements?

How often you need to replace the filters will depend on how polluted your air has been and how often you’ve run Renew. A general rule is about every six months. When it’s time to replace the filters, the filter change light on the Renew control panel illuminates and you will also be notified in the Airthings app.