Frequently asked questions

Can I check my live View Plus air quality readings in the app from anywhere?

Yes. View Plus connects to your home's WiFi network. With internet connectivity, not only will you be able to access live readings from anywhere, but you will also receive timely notifications when air quality declines. Plus, you can use smart home systems like IFTTT or Homey to create home automation flows using sensor readings as triggers.

How do I know the measurements are accurate?

The nature of air and the measurement of its components means that there is always room for small variations. Consider that every air sensor manufacturer has to report the device's expected range of accuracy. This is one reason (of several) why two devices, of the same or different brands, can be placed side by side and report somewhat different values. This doesn't mean that one of them is defective. They may both be reporting values within their range of accuracy. Airthings uses only the most reliable and proven technology for its air quality monitors. In addition to our proprietary radon sensor trusted by homeowners and professionals since 2011, we use a laser-based particulate sensor and an NDIR carbon dioxide sensor. Check the monitor's product sheet for details about each sensor and the accuracy range. If you suspect that your device is reporting inaccurate values, contact the Airthings support team.

What's with the hub feature in View Plus? Why would that be useful to me?

The hub feature allows View Plus to extend its internet connectivity to Airthings Wave monitors which, on their own, use only Bluetooth connectivity. Homeowners who are monitoring the air in multiple rooms using a mix of View and Wave monitors can use the app to link their Wave monitors to the View's hub. Apart from bringing all the benefits of internet access to the Wave monitor information, it also enables timely air quality notifications and extends the Wave monitor's battery life.

Where should I place the monitor for best results?

You can use View Plus in any room indoors where you want to track air quality. Because it's our most comprehensive monitor, we recommend placing it in rooms where the family gathers and spends time together - like the kitchen or the family room. That said, you can certainly use it in other rooms to get a broad view of the air quality. Never place the monitor outdoors or in conditions with over 85% humidity - this can cause permanent damage to the radon sensor inside. For best results, avoid placing it within 3 ft / 90 cm of vents, fans, windows or doors - sources of ventilation that can skew the readings. It's also a good idea to place the device in the room near to where people spend time and at an average breathing height - and never higher than 6 ft (182cm). You can stand it on a surface or use the screw holes in the backplate to mount it on a wall.